Get Your App Running Smoothly
We're here when things go sideways with your mobile application. Reach out and we'll figure it out together.
Where to Find Us
Based in Gunma, working with teams across Japan and beyond. Here's how to reach our support desk.
Office Location
1291-1 Kamiizumimachi
Maebashi, Gunma 371-0007
Japan
Phone Line
Email Support
Send Us a Message
Tell us what's happening with your app. The more details you share, the faster we can help you sort things out.
Technical Support That Actually Gets It
We've been maintaining mobile apps since the early days of the smartphone boom. That means we've seen pretty much every error message, crash report, and weird bug you can imagine.
Our team works directly with developers who need reliable support for their apps in production. No scripts, no automated responses—just people who understand code talking to people who write code.
How We Handle Requests
Every inquiry goes through a real person on our team. We prioritize based on severity and respond within our standard timeframes.
Critical Issues
Apps down or major functionality broken? We respond within 2 hours during business hours.
Update Requests
Need to push a maintenance update or patch? We typically schedule these within 48 hours.
General Questions
Have questions about app performance or best practices? Expect a reply within one business day.